Five9, Inc. (FIVN): one to watch?

Statistically cheap and finally profitable, but the core "pay-per-human-agent" business faces a real long-term threat from AI chatbots replacing call-center seats.

👀 WATCH Fundamentals62/100

Down 82% from its all-time high of $201.68 — now $37.01

Why FIVN dropped

Five9 sells software that call centers use to manage human agents; it crashed from 2021 highs after a $14.7B Zoom buyout fell apart and growth decelerated sharply from 30%+ to today's 10.3% as the pandemic-era boom in remote call centers faded, and it has stayed low since amid fears that AI voice agents will shrink the number of paid human seats Five9 bills for.

Fwd P/E 9.6Op margin 3.3%Rev growth 10.3%Debt/equity 107.4%Analyst upside -3.9%

How this scored 62/100

✅ Passes all 4 hard checks — profitable, cash-generative, and financially survivable.

✅ Makes money Net profit margin 4.9%

✅ Generates cash Free cash flow $260M

✅ Not drowning in debt Debt/equity 107.4% (limit 200%)

✅ Can pay its bills Current ratio 4.1 (needs 1+)

Bar length shows how much each metric is worth — a 10-point metric is twice as wide as a 5-point one. Hover any row for what it means.

Profitability Does it actually make money? 4/25

Operating margin 3.3% 1/9

Net profit margin 4.9% 2/8

Return on equity 7.9% 1/8

Growth Is it getting bigger, or dying? 21/25

Revenue growth 10.3% 5/9

Earnings growth 300.0% 8/8

Expected profit change 464.5% 8/8

Value Is it cheap right now? 17/25

Forward P/E 9.6 9/10

PEG ratio 0.2 8/8

Analyst target upside -3.9% 0/7

Balance sheet Will it survive? 20/25

Debt / equity 107.4% 5/10

Current ratio 4.1 8/8

Free cash flow $260M 7/7

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Analysis generated by SmartStonks's AI from public fundamentals and news, first flagged 2026-09-22. Research only — not financial advice.